A8 Device User Guide

EN

中

Device User Guide

Function :

Scan QR Code

Display QR code

Octopus

Credit Card Payment

Instalment

EPS

DCC Sale

- Step 1 -

Press [Sale] on menu

- Step 2 -

Enter sale amount, and press [Confirm]

- Step 3 -

Select QR code payment

- Step 4 -

Scan QR code on client’s mobile

- Step 5 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Sale] on menu

- Step 2 -

Enter sale amount, and press [Confirm]

- Step 3 -

Select to display QR code on terminal

- Step 4 -

Client scans the QR code and confirm the payment

- Step 5 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Sale] on menu

- Step 2 -

Enter sale amount, and press [Confirm]

- Step 3 -

Select Octopus payment

- Step 4 -

Tap Octopus card on terminal sensor

- Step 5 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Sale] on menu

- Step 2 -

Enter sale amount, and press [Confirm]

- Step 3 -

Select credit card payment

- Step 4 -

Enter tips amount (If any), and confirm credit card payment

- Step 5 -

Insert/tap/swipe card OR mobile payment OR manually enter the card number & expiry date

- Step 6 -

Press [Continue] to confirm the payment (If any)

- Step 7 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Instalment] on menu

- Step 2 -

Enter operator password, and press [Confirm]

- Step 3 -

Enter sale amount of instalment, and select credit card payment

- Step 4 -

Insert/swipe card QR manually enter card number & expiry date

- Step 5 -

Press [Continue]

- Step 6 -

Select instalment plan

- Step 7 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Sale] on menu

- Step 2 -

Please swipe card, then insert card

- Step 3 -

Enter sale amount, and press [Enter]

- Step 4 -

Enter cash out amount (If any), and press [Enter]

- Step 5 -

Confirm amount

- Step 6 -

Press [Enter]

- Step 7 -

Transcation is completed, and terminal prints out receipt

- Step 1 -

Press [Sale] on menu

- Step 2 -

Enter sale amount, and press [Confirm]

- Step 3 -

Select credit card payment

- Step 4 -

Enter total amount with tips (if any), and select credit card payment

- Step 5 -

Insert/tap/swipe card OR mobile payment OR manually enter card number & expiry date

- Step 6 -

Press [Continue]

- Step 7 -

Cardholder chooses transaction currency

- Step 8 -

Transcation is completed, and terminal prints out receipt

Void

- Step 1 -

<Not applicable to Octopus>
Press [Review] on menu

- Step 2 -

Enter trace number in the “TRACE#” search bar / select transaction directly

- Step 3 -

Press [Void]

- Step 4 -

Enter operator password, and press [Confirm]

- Step 5 -

After review transaction detail, press [Confirm]

- Step 6 -

Transaction is completed, and terminal prints out receipt

QR Code Payment -
Scan QR code

QR Code Payment -
Manual Entry

Credit Card Payment

- Step 1 -

Press [Refund] on menu

- Step 2 -

Enter operator password, and press [Confirm]

- Step 3 -

Enter refund amount

- Step 4 -

Select QR code scanning

- Step 5 -

Select [PRESS HERE TO SCAN RECEIPT]

- Step 6 -

Scan QR code on sale receipt

- Step 7 -

Transaction completed, terminal prints out receipt

- Step 1 -

Press [Refund] on menu

- Step 2 -

Enter operator password, and press [Confirm]

- Step 3 -

Enter refund amount

- Step 4 -

Select QR code scanning

- Step 5 -

Select host for refund

- Step 6 -

Press [Yes] to confirm the host

- Step 7 -

Enter 12 digits reference number (from sales receipt or transaction details)，and press [Enter]

- Step 8 -

Enter 8 digit of original TID, and press [Enter] (If necessary)

- Step 9 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Refund] on menu

- Step 2 -

Enter operator password, and press [Confirm]

- Step 3 -

Enter refund amount

- Step 4 -

Select credit card

- Step 5 -

Insert/tap/swipe card OR mobile payment OR manually enter the card number & expiry date

- Step 6 -

Transaction is completed, and terminal prints out receipt

Scan the barcode of receipt

Inquire the host

- Step 1 -

<Applicable to Alipay & WeChat Pay only>
Press [Query] on menu

- Step 2 -

Select the transaction record

- Step 3 -

Press [Confirm] in the dialogue box

- Step 4 -

Press [Confirm] to scan the barcode of receipt on customer’s mobile

- Step 5 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Query] on menu

- Step 2 -

Select the transaction record

- Step 3 -

Press [Confirm] in the dialogue box

- Step 4 -

Press [Cancel] and then terminal asks for the result from host automatically

- Step 5 -

Transaction is completed, and terminal prints out receipt

Settlement

EPS Settlement

- Step 1 -

Press [Settle] on menu

- Step 2 -

Enter operator password, and press [Confirm]

- Step 3 -

Press [Settle All]

- Step 4 -

Press [YES] to confirm settlement

- Step 5 -

Settlement is completed, and terminal prints out receipt

Reprint Transaction Receipt

Reprint last settlement

View/Print Detail

View/Print Total

EPS Transaction Review/Reprint

Reprint EPS Settlement

Reprint EPS Transaction Total

- Step 1 -

Press [Review] on menu

- Step 2 -

Enter trace number in the “TRACE#” search bar / select transaction directly

- Step 3 -

Press [Reprint]

- Step 4 -

Terminal prints out receipt

Tips Adjust

- Step 1 -

Press [Review] on menu

- Step 2 -

Enter trace number in the “TRACE#” search bar / select transaction directly

- Step 3 -

Press on the [TIPS] of the transaction

- Step 4 -

Enter operator password, and press [Confirm]

- Step 5 -

Enter the revised total amount

- Step 6 -

Press [Credit Card] to finish tips adjustment

- Step 7 -

Press [Return to Batch Review] to review transaction

Pre-authorization

Pre-authorization Completion (UnionPay)

Cancel Pre-authorization (UnionPay)

Cancel Pre-authorization Completion (UnionPay)

Offline

- Step 1 -

Press [Pre-Auth] on menu

- Step 2 -

Select [Pre-Auth]

- Step 3 -

Enter pre-authorized amount

- Step 4 -

Select credit card payment

- Step 5 -

Insert/tap/swipe card OR mobile payment OR manually enter the card number & expiry date

- Step 6 -

If customer’s signature is required, sign an e-signature on terminal OR press [Print Receipt] to print receipt for customer to sign on it

- Step 7 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Pre-Auth] on menu

- Step 2 -

Select [Pre-Auth Comp (UnionPay)]

- Step 3 -

Enter operator password, and press [Confirm]

- Step 4 -

Enter pre-authorized completion amount

- Step 5 -

Select credit card payment

- Step 6 -

Insert/swipe card OR manually enter the card number & expiry date, press [Continue]

- Step 7 -

Enter the txn date (mmdd), and press [ENTER]

- Step 8 -

Enter the txn time (hhmmss), and press [ENTER]

- Step 9 -

Enter the approval code, and press [ENTER]

- Step 10 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Pre-Auth] on menu

- Step 2 -

Select [Cancel Pre-Auth (UnionPay)]

- Step 3 -

Enter operator password, and press [Confirm]

- Step 4 -

Enter pre-authorized completion amount

- Step 5 -

Select credit card payment

- Step 6 -

Insert/swipe card OR manually enter the card number & expiry date, press [Continue]

- Step 7 -

Enter the approval code, and press [ENTER]

- Step 8 -

Enter the RRN, and press [ENTER]

- Step 9 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Pre-Auth] on menu

- Step 2 -

Select [Cancel Pre-Auth Comp (UnionPay)]

- Step 3 -

Enter trace number in the “TRACE#” search bar / select transaction directly

- Step 4 -

Press [Void]

- Step 5 -

Enter operator password, and press [Confirm]

- Step 6 -

After review transaction detail, press [Confirm]

- Step 7 -

Transaction is completed, and terminal prints out receipt

- Step 1 -

Press [Offline] on menu

- Step 2 -

Enter operator password, and press [Confirm]

- Step 3 -

Enter offline sale amount

- Step 4 -

Select credit card payment

- Step 5 -

Insert/swipe card OR manually enter card number & expiry date, and press [Confirm]

- Step 6 -

Enter approval code (ACODE) from sales slip

- Step 7 -

Transaction is completed, and terminal prints out receipt

EN

中

終端機用戶指南

功能 :

掃描二維碼

顯示二維碼

八達通

信用卡支付

分期

易辦事

外幣銷售

- 步驟 1 -

於主目錄按 [銷售]

- 步驟 2 -

輸入銷售金額，按 [確認]

- 步驟 3 -

選擇掃碼支付

- 步驟 4 -

掃描客人手機上顯示的付款二維碼

- 步驟5 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [銷售]

- 步驟 2 -

輸入銷售金額，按 [確認]

- 步驟3 -

選擇顯示收款二維碼

- 步驟 4 -

客人手機掃描收款二維碼及確認付款

- 步驟 5 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [銷售]

- 步驟 2 -

輸入銷售金額，按 [確認]

- 步驟3 -

選擇八達通支付

- 步驟 4 -

把八達通卡拍在終端機感應處上

- 步驟 5 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [銷售]

- 步驟 2 -

輸入銷售金額，按 [確認]

- 步驟 3 -

選擇信用卡支付

- 步驟 4 -

輸入小費金額 (如有)，並確認信用卡支付

- 步驟 5 -

插卡/拍卡/刷卡/流動支付/手動輸入卡號和到期日

- 步驟 6 -

按 [繼續]處理交易 (如有)

- 步驟 7 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按[分期]

- 步驟 2 -

輸入操作員密碼，按 [確認]

- 步驟 3 -

輸入分期銷售金額，並選擇信用卡支付

- 步驟 4 -

插卡/刷卡/ 手動輸入卡號及到期日

- 步驟 5 -

按[繼續]

- 步驟 6 -

選擇分期付款計劃

- 步驟 7 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [銷售]

- 步驟 2 -

請先刷卡，後插卡

- 步驟 3 -

輸入銷售金額，按[確認]

- 步驟 4 -

輸入提取現金(如有)，按[確認]

- 步驟 5 -

確認金額

- 步驟 6 -

輸入密碼，按[Enter]

- 步驟 7 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [銷售]

- 步驟 2 -

輸入銷售金額，按 [確認]

- 步驟 3 -

選擇信用卡支付

- 步驟 4 -

輸入總額連小費(如有)，並選擇信用卡支付

- 步驟 5 -

插卡/拍卡/刷卡/流動支付/手動輸入卡號和到期日

- 步驟 6 -

按[繼續]

- 步驟 7 -

持卡人選擇交易貨幣

- 步驟 8 -

交易完成，終端機打印單據

撤銷

- 步驟 1 -

<不適用於八達通>
於主目錄按 [交易資料]

- 步驟 2 -

於「交易號」搜索框內輸入交易號或直接點擊該筆交易

- 步驟 3 -

按 [撤銷]

- 步驟 4 -

輸入操作員密碼，按 [確認]

- 步驟 5 -

檢查交易資料後，按 [確認]

- 步驟 6 -

交易完成，終端機打印單據

二維碼交易 -
掃描二維碼

二維碼交易 -
手動輸入

信用卡交易

- 步驟 1 -

於主目錄按 [退款]

- 步驟 2 -

輸入操作員密碼, 按[確認]

- 步驟 3 -

輸入退款金額

- 步驟 4 -

選擇掃碼

- 步驟 5 -

選擇 [掃描收據二維碼]

- 步驟 6 -

掃描銷售收據上的二維碼

- 步驟7 -

交易完成, 終端機打印單據

- 步驟 1 -

於主目錄按 [退款]

- 步驟 2 -

輸入操作員密碼, 按[確認]

- 步驟 3 -

輸入退款金額

- 步驟 4 -

選擇掃碼

- 步驟 5 -

選擇退款的主機

- 步驟 6 -

按 [是] 確認選擇退款的主機

- 步驟 7 -

輸入12位數的參考號碼(在銷售收據或交易記錄)，按[Enter]

- 步驟 8 -

輸入8位數的原終端號，按[Enter] (如需要)

- 步驟 9 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [退款]

- 步驟 2 -

輸入操作員密碼, 按[確認]

- 步驟 3 -

輸入退款金額

- 步驟 4 -

選擇信用卡

- 步驟 5 -

插卡/拍卡/刷卡/流動支付/手動輸入卡號和到期日

- 步驟6 -

交易完成，終端機打印單據

掃描商戶單號條碼

向伺服器查詢

- 步驟 1 -

<只適用於支付寶及微信支付>
於主目錄按 [未確認交易查詢]

- 步驟 2 -

選擇該筆交易記錄

- 步驟 3 -

在對話框中按 [確認]

- 步驟 4 -

按 [確認]，然後掃描客人手機上的商戶單號條碼

- 步驟 5 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [未確認交易查詢]

- 步驟 2 -

選擇該筆交易記錄

- 步驟 3 -

在對話框中按 [確認]

- 步驟 4 -

按 [取消] ，然後終端機自動向伺服器查詢結果

- 步驟 5 -

交易完成，終端機打印單據

結算

易辨事結算

- 步驟 1 -

於主目錄按 [結算]

- 步驟 2 -

輸入操作員密碼，按 [確認]

- 步驟 3 -

按 [全部結算]

- 步驟 4 -

按 [是] 確認進行結算

- 步驟 5 -

結算完成，終端機打印單據

小費調整

- 步驟 1 -

於主目錄按 [交易資料]

- 步驟 2 -

於「交易號」搜索框內輸入交易號或直接點擊該筆交易

- 步驟 3 -

按該筆交易的 [TIPS] 按鈕

- 步驟 4 -

輸入操作員密碼，按 [確認]

- 步驟 5 -

輸入調整後的總金額

- 步驟 6 -

按[信用卡]完成小費調整

- 步驟 7 -

按 [返回交易詳細界面] 回到交易詳細

預授權

預授權完成(銀聯)

取消預授權(銀聯)

取消預授權完成(銀聯)

離線交易

- 步驟 1 -

於主目錄按 [預授權]

- 步驟 2 -

選擇 [預授權]

- 步驟 3 -

輸入預授權金額

- 步驟 4 -

選擇信用卡支付

- 步驟 5 -

插卡/拍卡/刷卡/流動支付/手動輸入卡號和到期日

- 步驟 6 -

如須客人簽署，可選擇電子簽署，或按[Skip]列印存根並請客人在存根上簽署

- 步驟 7 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [預授權]

- 步驟 2 -

選擇 [預授權完成(銀聯)]

- 步驟 3 -

輸入操作員密碼，按 [確認]

- 步驟 4 -

輸入預授權完成金額

- 步驟 5 -

選擇信用卡支付

- 步驟 6 -

插卡/刷卡/ 手動輸入卡號及到期日，按[繼續]

- 步驟 7 -

輸入交易日期(月月日日)，按[ENTER]

- 步驟 8 -

輸入交易時間(時時分分秒秒)，按[ENTER]

- 步驟 9 -

輸入授權碼，按[ENTER]

- 步驟 10 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [預授權]

- 步驟 2 -

選擇 [取消預授權(銀聯)]

- 步驟 3 -

輸入操作員密碼，按 [確認]

- 步驟 4 -

輸入預授權完成金額

- 步驟 5 -

選擇信用卡支付

- 步驟 6 -

插卡/刷卡/ 手動輸入卡號及到期日，按[繼續]

- 步驟 7 -

輸入授權碼，按[繼續]

- 步驟 8 -

輸入參考號(RRN)，按[繼續]

- 步驟 9 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [預授權]

- 步驟 2 -

選擇 [取消預授權完成(銀聯)]

- 步驟 3 -

於「交易號」搜索框內輸入交易號或直接點擊該筆交易

- 步驟 4 -

按 [撤銷]

- 步驟 5 -

輸入操作員密碼，按 [確認]

- 步驟 6 -

檢查交易資料後，按 [確認]

- 步驟 7 -

交易完成，終端機打印單據

- 步驟 1 -

於主目錄按 [離線交易]

- 步驟 2 -

輸入操作員密碼，按 [確認]

- 步驟 3 -

輸入離線交易金額

- 步驟 4 -

選擇信用卡支付

- 步驟 5 -

插卡/刷卡/ 手動輸入卡號及到期日

- 步驟 6 -

輸入存根上的授權碼

- 步驟 7 -

交易完成，終端機打印單據

重印單據

重印上一次結算

查詢/打印明細

查詢/打印匯總

易辦事交易查詢/重印

易辦事重印結算

易辦事打印總額

- 步驟 1 -

於主目錄按 [交易資料]

- 步驟 2 -

於「交易號」搜索框內輸入交易號或直接點擊該筆交易

- 步驟 3 -

按 [重印]

- 步驟 4 -

終端機打印單據